Who is my account manager and how can they assist me?
At nPhoto, each business customer is assigned a dedicated Account Manager from our Sales Department. This person is your main point of contact, here to deliver customized support and help you make the most of our offer.
Your Account Manager can assist you with:
- Selecting the best products tailored to your business needs
- Providing details on current promotions and special offers
- Guiding you through the ordering process, especially for larger or more complex orders
- Discussing long-term cooperation opportunities
- Answering questions related to our product range and services
- They are here to guarantee a seamless and efficient experience when working with us.
What Support Does Customer Service Offer?
- Our Customer Service team is available to help with:
- Order tracking and shipping updates
- Assistance with technical issues or product concerns
- Support with using your online account or managing our site.
- Accepting claims requests
- General inquiries and day-to-day support
If you're unsure whether to contact your Account Manager or Customer Service, feel free to reach out - our team will make sure you’re directed to the right person.
