IMPORTANT: CHRISTMAS CUT-OFF DATES - place your order in plenty of time to reach you and your clients for the holidays.

IMPORTANT: Due to the large number of orders, production time for Complete Sets, Album Sets, Folio Boxes, Boxes (for Albums, Photo Books Pro, DreamBooks 4K), Box for Prints, and USB Memory Boxes may be extended from 1-3 business days. We apologise for any inconvenience.

Production Time - FAQ

Our turnaround time is 8 working days*.

In this 4 days** production time*** and around 4 days for delivery****

*Turnaround time may be longer during peak season, holidays or issues with the design.
**Production time for slipcases is extended to 5 working days
***To speed up production process select 'Express order' (additional charges apply), orders placed before 1 pm (and free of errors) are shipped the next business day.
****To find out more about express shipping options, please contact our Customer Service.