Due to unexpected ordering peaks and our shipping providers changing their estimated delivery times, our 2021 holiday deadlines have been slightly cut short. See the new deadlines here.

IMPORTANT: Due to numerous orders, the production time will be extended up to 10 working days from November 18, 2021. The usual production times apply to photo prints and calendars. Our apologies for any difficulties this may cause.

Holiday Season Deadlines - December 2021

Monday, December 6, 2021 - 05:00
  
nphoto christmas deadlines information

The near-end of the year is a turbulent time for us all - but we’ll get through it together (we promise!) Our holiday season deadlines are listed below.

These dates are order deadlines, i.e. the last day for orders to be accepted for shipping before the holidays. This year's deadlines will be slightly different to those from previous years due to the various events that have transpired over the course of this year, mainly for the UK.

Some things to take note of:

  • This date assumes orders placed before then are complete, i.e. no changes or project fixes will need to be applied. If an issue comes up in the design/project of an order, shipping before the holidays cannot be guaranteed.

  • We strongly recommend placing orders sooner than later. In the event of a change being needed, or if something is picked up by customer service during an order evaluation, the order will have better chances of coming out after the holidays.

  • Your order will only be shipped out once paid in full.

  • nPhoto offices will be closed on the 24th of December.

  • Customer service will have no phone contact on December 21st-23rd and December 27th-31st. It is recommended to send our support an email at those times instead.

  • Estimated production time for Photo Products, Prints and Calendars will be extended, from December 1st 2021 to January 3rd 2022.

  • Print product deadline also applies to Large Format Pro and Basic prints, A3/A4 prints set and Matted/Board Mounted Prints.

In the time period between the 15th of November and 31st of January, the following will be temporarily unavailable:

  • Non-standard orders (orders with custom specifications, otherwise not directly available from the nShop). Depending on difficulty and order size, some individual cases will still be considered.

  • Express shipping

  • Paid replacements for specific parts of an order

  • Separating orders.

 

Any sudden changes or new pieces of information will be provided here, or mentioned on our corresponding Facebook groups, nPhoto Community and nPhoto Community USA. This includes any scheduling changes beyond our control.

Share the article by